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Privacy Policy

Capturing Story Gems

We care about your privacy and want you to feel confident using our services. This Privacy Policy explains what information we collect, how we use it, and your choices. If you have any questions, email us anytime at storygems.support@gmail.com.

1

What Information We Collect

We collect information to give you the best experience possible, such as:

  • •
    Account Information: Your name, email, and login details so you can access your account.
  • •
    Story Content: The memories, stories, photos, or audio you choose to share—these always belong to you. All Free Practice Stories are automatically deleted after 3 days. You're encouraged to copy and save your stories on your computer and delete them on our website. (DOES NOT APPLY TO PAID ACCOUNTS)
  • •
    Payments: If you purchase a subscription, we collect payment details securely through our payment processor. No credit card information is saved on our website—other than Name.
  • •
    Communication: If you email us or fill out a form, we keep that info to respond and support you.
2

How We Use Your Information

We use your information to:

  • •Create and manage your account
  • •Help you shape your rough draft stories
  • •Process payments and renewals

We do not sell your email information.

3

Cookies & Analytics

We use cookies to keep you logged in.

4

When We Share Information

We only share information when needed to:

  • •Provide services (like hosting or payment processing)
  • •Follow the law or protect safety
  • •Collaborate with your invited story contributors (if you choose to share stories)

We never sell your personal information to advertisers or other companies.

5

Data Storage & Security

We use industry-standard security (like encrypted connections and secure storage) to protect your data. While no system can be 100% secure, we work hard to keep your information safe.

6

How Long We Keep Your Data

We keep your data while your account is active. If your subscription ends or you close your account, we delete your data.

Be sure to copy and save to your computer all stories you created.

7

Your Rights

Depending on where you live, you may have rights to:

  • •See the data we have about you
  • •Correct or update your information
  • •Ask us to delete your data

Email storygems.support@gmail.com to make any requests.

8

Children's Privacy

Our services are not for children under 13 (or the age defined by your local laws). If we learn we have data from a child without parental consent, we will delete it promptly.

9

Updates to This Policy

We may update this Privacy Policy from time to time. If we make big changes, we'll post them on our site or notify you by email.

10

Contact Us

If you have questions or concerns about privacy, please contact us: storygems.support@gmail.com