Terms of Service

Capturing Story Gems provides educational resources, software tools, guided programs, coaching, story development assistance, digital storybooks, hardcover storybook services, and related products designed to help individuals preserve meaningful memories and create personal stories.

We reserve the right to modify, update, or discontinue any portion of our Services at any time.

All content provided through CSG, including but not limited to:

• •Text
• •Graphics
• •Logos
• •Images
• •Videos
• •Audio recordings
• •Course materials
• •Worksheets
• •Templates
• •Software
• •Training materials
• •Storybook designs

is protected by copyright, trademark, and other intellectual property laws.

Unless otherwise stated, these materials belong to Capturing Story Gems and may not be copied, reproduced, distributed, modified, sold, or used commercially without our written permission.

You may download and use CSG materials for your personal, non-commercial use only.

You retain ownership of the stories, memories, photographs, audio recordings, and other content you submit to CSG.

By submitting content, you grant CSG permission to use that content solely for the purpose of providing requested Services, including:

• •Story development assistance
• •Storybook creation
• •Digital storybook generation
• •Hardcover book publishing and printing
• •Customer support

CSG will not publish, share, or publicly distribute your personal content without your permission except as required by law.

By using CSG, you agree not to:

• •Violate any laws or regulations
• •Upload content that infringes on another person's rights
• •Transmit harmful software, viruses, or malicious code
• •Harass, abuse, or harm others
• •Use the Services for fraudulent purposes
• •Attempt to gain unauthorized access to our systems

We reserve the right to suspend or terminate access for users who violate these Terms.

CSG offers both Digital PDF Storybooks and Hardcover Storybook services.

While we strive for accuracy and quality, users are responsible for reviewing story content, images, names, dates, and other information before final approval.

Hardcover storybooks are produced through trusted third-party publishing and printing partners.

Production schedules, shipping timelines, and printing costs may vary based on publisher requirements and availability.

Our website may contain links to third-party websites or resources for your convenience.

CSG is not responsible for the content, policies, services, or practices of third-party websites.

Accessing those websites is done at your own discretion and subject to their terms and privacy policies.

CSG is designed to provide educational, creative, and memory-preservation resources.

We do not provide legal, financial, medical, mental health, or professional counseling services.

Any information provided through our Services should not be considered a substitute for professional advice.

CSG Services are provided on an "as is" and "as available" basis.

While we strive to provide reliable and valuable Services, we do not guarantee that:

• •The website will always be available or error-free
• •The Services will meet every user's expectations
• •Story creation or storybook results will produce specific personal, emotional, or business outcomes

Your use of the Services is at your own risk.

To the fullest extent permitted by law, Capturing Story Gems and its owners, employees, contractors, affiliates, and partners shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the Services.

Our total liability shall not exceed the amount you paid for the specific Service giving rise to the claim.

We may update these Terms from time to time.

Any updates will be posted on this page with a revised effective date. Continued use of the Services after changes are posted constitutes acceptance of those changes.

Your privacy is important to us. At Capturing Story Gems (CSG), we do not sell nor share your personal information to third parties. We take reasonable measures to protect your data and only share information when necessary to deliver requested services or as required by law. Your stories belong to you. Our goal is to help you preserve, organize, and share them in ways you choose. Please review our Privacy Policy for more details.

If you have questions regarding these Terms or any CSG Services, please contact us:

Capturing Story Gems